Network Engineer- KSA

• Manage and deliver the operation, upgrade, and configuration of network architectures.
• Provide remote and on-site support to our customers inside/outside Egypt.
• Manage and monitor large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution.
• Investigate and identify the root cause of the incidents through analyzing problems, performing troubleshooting and tracking incident response on the system.
• Track, document and record precisely all technical issues and resolutions for future references.
• Maintain LAN, WAN and architecture of the server as per the business policy.
• Resolve the existing security issues including hardware malfunctions and track vulnerable scripts to avert the potential threats.
• Generate and maintain the virtual private network, Firewall, web protocols.
• Carry out investigations of security breach alert and report findings of security analysis.
• Monitor web security gateways, perimeter security, network access controls and end point security.
• Manage communications with third party vendors, Customer contacts and other IT teams.
• Maintain routers and switches and generate status reports of hardware and software products as per the designated policies.
• Prepare and submit weekly and monthly progress reports to the Networks team leader to clarify the current status and progress of assigned task.
• Escalate customer satisfaction problems and complex issued to Network Team Leader, Technical Project Services, if necessary. monitor large computer networks for problems from a central location
• Analyze problems, perform troubleshooting and incident response on the system
• Track and document all issues and resolutions in detail
• Communicate with site technicians and track problems through to resolution
• Escalate complex problems to Network team leader.
• Maintain LAN, WAN and architecture of the network as per the business policy
• Work with Cisco ACI solution, installation, configuration, commissioning, operating and troubleshooting.
• Work with cisco Nexus switches, implementation and troubleshooting.
• Be aware with NOC solution and ITSM framework (network entity , remedy , true Sight)

• Excellent communication, interpersonal and negotiation skills.
• Excellent analytical & problem-solving skills.
• Excellent command of English.

Bachelor of Engineering with a specialization in Communications or Computers.