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Job Description
- Analyses customer problems and resolves and closes customer complaints, as per assignment from the Technical Team Leader.
- Reports the status of the customer service provided to the Technical Team Leader.
- Prepares Engineering Software/ Hardware design documents for review by the Technical Team Leader.
- Undertakes the implementation and coding of software
- Assigns engineers and technician to undertake the installation activitiesand follows-up on their work.
- Undertakes the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT).
- Implements the required process & suggest any adjustments that improve the flow of work.
- Prepares and submits weekly activity reports to the team leader.
- Prepares and submits weekly progress reports to the team leader on a given project.
- Provides feedback to the Technical Team Leader on the performance of the engineers and Technicians as input into their performance evaluations.
Personal Skills
- Education: Bachelor’s degree in Electrical Engineering, Electronics, Mechanical Engineering, or a related field.
- Experience: 4-7 years of experience in Building Automation Systems Technical & Implementation Domains.
- Certifications: Relevant certifications (e.g., BMS systems, energy management, etc.).
- Strong knowledge & experience in BASs vendors' products
- Schneider Electric, Siemens & Tridium are preferred.
Technical Skills
- Strong understanding of HVAC, lighting controls, fire safety, and security systems.
- Strong Knowledge of building automation protocols such as BACnet, Modbus, LonWorks, etc.
- Familiarity with energy management systems and sustainable building practices.
- Strong experience in different BASs vendors.
- Excellent communications, presentations and interpersonal skills.
Job Details
Preferred Candidate
Giza Systems
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the Telecoms, Utilities, Oil & Gas, Transportation and other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.