Sector Sales Manager- CHR

• Responsible for the effective management of the industry account portfolio, maximizing the sales (customer share and market share) & presence of the GS portfolio within the different accounts within the specific industry in the country. 
• Building strong relationship with different customer stakeholders on all levels.
• Develop overall Sales & Marketing strategy for the industry & ensure the development of supporting strategies by the LOB. 
• Develop the annual business plan budget and targets for the industry. 
• Ensure feed into annual country plans were accounts cross into multiple countries. 
• Identify new potential opportunities for existing products in the industry
• Ensure the implementation & development of strong account management in the different accounts. 
• Develop and train account teams to ensure they’re up to date with account management concepts. 
• Ensure the ongoing maintenance & development of Industry knowledge by supporting & contributing to virtual industry Special Interest Groups (SIGs). 
• Ensure appropriate marketing & pricing strategies are developed by account. 
• Coordinate -with presales teams- awareness programs to ensure that the technical knowledge is maintained, and the account managers are aware of any new offerings. 
• Work with subordinates to empower Account Managers.
• Maximize and monitor overall industry sales forecasts against budgets, success of bids, customer satisfaction etc. 
• Maximize penetration of portfolio in the different accounts in the industry. 
• Look for opportunities to cross-sell and introduce new products & additional LOBs 
• Proactively ensure that strong credible clients’ relationships are developed and maintained. 
• Ensure and build customer satisfaction - ultimate escalation point for any Account customer complaints issues. 
• Work with Head of Projects and COM to ensure customer excellence through: 
• Monitoring Project status. 
• Monitoring change requests. 
• Monitoring & supporting bids. 
• Monitor overall competitive situation, opportunities and threats in the industry.  
• Develop with the country manager and account managers appropriate account marketing plans (e.g. events, local presentations, etc.) 
• Capture knowledge on account (from project teams and other sources) 
• Loss/success reviews. 
• Current business partners. 
• Clients’ processes & timetables. 
• Client buying patterns. 
• Client strategy, business directions, and markets.
• Provide effective team management – managing performance, providing motivational leadership, communication & feedback. 
• Provide feedback to project teams working in the Account. 
• Coach, develop, motivate, monitor, and follow up on team members’ performance, quality, and adherence for improving productivity and skills to ensure people development and high performance. 
• Participate in the identification and recruitment of key talents for the sales team. 
• Lead, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures 
• Set performance objectives, provide the necessary support, evaluate/appraise the team and provide regular feedback on performance

• Excellent communication, interpersonal and negotiation skills
• Excellent problem-solving skills
• Excellent presentation skills
• Excellent command of English 

B.Sc. in Engineering