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Job Description
Conduct drive test activities and monitor the system to make sure it functions properly and work to trouble shoot any equipment failure.
Responsibilities:
- Conduct drive testing & data collection using LTE and UMTS systems
- Monitor LTE data service, handoff between LTE and UMTS, upload/download activities, ping, short & long calls on multiple systems
- Troubleshoot equipment failure and set up laptop device manager and communication ports
- Perform CS call (MO & MT) and PS call (HSUPA & HSDPA) testing, throughput testing, signal verification, site verification
- Assist office Engineer in cell site troubleshooting. Examples include dropped calls, poor coverage, and overloaded circuits.
- Identify and escalate areas with network coverage issues, poor network services, loss of signal strength and data service faults on the network.
- Conduct required drive tests and walk tests for customer complaints.
- Perform live optimization changing RF data on 2G, 3G, 4G sites/sectors.
- Work with a team of engineers to perform RF network optimization.
- Conduct voice and data drive tests for 2G, 3G, 4G for cluster optimization.
- Handle pre-acceptance voice and data tests for new sites on all technologies
- Analyze logs of Radio tool for identifying issues in the coverage and quality area.
- Identify proactively and escalate areas with network coverage issues and faults in the network.
- Carry out speed tests for benchmarking performance with operators.
Personal Skills
- Excellent team player
- Excellent communication, interpersonal and negotiation skills.
- Excellent analytical & problem-solving skills.
- Excellent command of English.
Technical Skills
Mobile Network (GSM, WCDMA and LTE)
Data Network CCNA
Education
Bachelor of Engineering with a specialization in Communications or Computers.
Job Details
Preferred Candidate
About This Company
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the Telecoms, Utilities, Oil & Gas, Transportation and other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.