Active Cybersecurity Operations Engineer

• Regularly review and recommend changes to policies or controls as needed to enhance security.
• Coordinates with other team members and management to investigate, document, and report incidents.
• Regularly create and maintain high quality documentation for incidents, changes, and procedures.
• Automating processes through scripts and orchestration platforms
• Provide proactive and real-time guidance to customers on network configuration, security protocols, and defensive security response.
• Take proactive and reactive steps to mitigate security attacks or threats
• Provide RCAs for service incidents with alignment with L3 support and vendor.
• Ensures documented processes and procedures are relevant and up to date.
• Identify, define, and implement process and procedure improvements (SOP).

·       Excellent organizational skills

·       Very good communication, interpersonal and negotiation skills.

·       Good relationship building and excellent team player.

·       Excellent command of English

• Good analytic and trouble shooting skills.