إنتهت صلاحية هذا الإعلان الوظيفي لقد إنتهت صلاحية هذا الإعلان الوظيفي و هو غير مفتوح حاليا لأي طلبات عمل.
إرفاق
وصف الوظيفة
- Provide application support for ManageEngine IT products, ensuring system efficiency and functionality.
- Troubleshoot and resolve technical issues related to ManageEngine solutions.
- Configure and optimize ManageEngine applications to meet operational requirements.
- Ensure proper documentation of support activities and solutions provided.
- Maintain system efficiency and collaborate with teams to enhance application performance.
Personal Skills
- Strong problem-solving skills for effective troubleshooting.
- Proficient in documentation practices to ensure comprehensive records.
- Excellent communication skills for effective collaboration and support.
Technical Skills
• Proficiency with ManageEngine products, including ServiceDesk Plus and OpManager.
• Experience with SQL for database management and query operations.
• Familiarity with the ITIL framework for managing IT service processes.
• Knowledge of Active Directory for managing network resources and user authentication.
تفاصيل الوظيفة
المرشح المفضل
نبذة عن الشركة
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the Telecoms, Utilities, Oil & Gas, Transportation and other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.