Data Center Engineer

Inventory and Inspection

Upon receipt of the new hardware for installation:

• Inspect the packing for signs of possible shipping damage.
• Inspect the carton components against the packing list for missing equipment.
• Visually inspect for physical damage after unpacking.

Installation and Physical Planning.

• Conduct basic installation of technical solutions following predefined procedures and tasks in everyday activities
• Ability to lift to 30 lbs. when necessary
• Plan the physical layout of the equipment using the physical planning manuals.
• Review floor-loading requirements.
• Ensure that equipment power requirements and specified receptacles will be available.
• Survey the installation site for specific requirements for moving the equipment from the delivery platform to the installation area.
• Ensure that all parts and bills of material are on hand to accomplish conversions and feature changes to presently installed equipment
• Ensure that the required power outlets have been installed.

Maintenance of VAS Supplied Equipment.

• Corrective maintenance, upon customers, calls for any required service of any piece of equipment currently under a maintenance agreement or warranty of VAS.
• Preventive maintenance, carry out routine maintenance on all the equipment currently under a maintenance agreement or warranty. Check error logs, and action accordingly.
• Perform troubleshooting, parts replacement, system upgrades, and deployments
• Escalate technical issues to more senior-level technical specialist and supports more senior-level technical specialists in complex deployments
• Responsible to be on call at select times, working OT hours, and have a reliable automobile to arrive at customer locations.
• Understanding the importance of having a sense of urgency, communicating effectively and having a keen attention to detail

Persuading Changes and Upgrades

• Installation/implementation of all upcoming engineering changes in the installed equipment.
• Upgrade of machine microcode.
• Any required hardware upgrade by the customer.
• Code upgrade and configuration changes
• Perform part replacements as directed by the technical support center. This includes the timely and accurate submission of all associated documentation, part return within 24 hours of the event

• Excellent communication, interpersonal and negotiation skills.
• Excellent leadership & people management skills
• Excellent analytical & problem-solving skills.
• Excellent command of English.
• Industry certification in Storage, Linux, Windows, VMware and/ or Networking
• Ability to meet project schedules and deadlines with minimal supervision
• Willingness to work flexible hours and other related duties as assigned

B.Sc. of Engineering with a specialization in Communications or Computers.